We answered the questions before you could even think of them. We love you that much!
about literally black
Why Literally Black?
Literally Black was created to highlight Black authors and to create a safe space for Black readers. We are dedicated to getting eyes on Indie authors and Black owned businesses who may not have been found out about just yet. We also love to feature other faves and put people on to things and brands that we like. We are about amplifying US.
What do I get in my box?
Each box we release is different. We do however guarantee that there will be 3-5 products by a Black owned business inside of each standard box. Make sure you read the description of any box you are interested in. We do list the brands there. Our Mini box however will always contain one book, one product and a bookmark, hence the word mini and the lower price. Keep in mind that not every box will be EXACTLY the same.
Do I have to subscribe?
You do not have to subscribe to get a box! We wanted to keep things flexible so we have TWO options: subscribe to automatic monthly boxes so you don't have to worry about missing a box OR just come back each month and purchase the boxes as you feel. We are not trying to hold you hostage, we just want to read together. You can also unsubscribe at any time, if you need help doing so just send us a message.
How do I submit my product or book for consideration?
You can visit our Collab page for more information. We are only accepting Black owned businesses and authors. Check that out here: Collabs.
How can I join the meetings?
Our meetings are open to the public (...for now). You can join us via Zoom by signing up for the Bookclubs app or by subscribing to our emails. More info can be found here: Literally Black Meetings
Why are the boxes that price?
We choose every business featured in each box, we choose every book, we pack every order. We curate these boxes just for you and put alot into them to make sure you get a great product and experience, we don't skimp. We are also very dedicated to investing back into Black businesses and circulating the Black dollar. There's some great quality and community in each box.
I don't see the box I was looking at anymore, how do I get it?
Once our boxes sell out, they sell out! We encourage you to get the box if you've been eyeing it because theres a big chance that the box will sell out. If you do not see a box on the site, it's because it most likely sold out.
Do I have to be Black to join?
You do not have to be Black to join the conversations or to shop with us. We do however encourage that you join with the understanding of who we are and what we do. We will not entertain trolls or anyone coming in to disrupt and cause issues. We amplify Black voices, let that be the understanding.
shipping + returns
When are boxes and other products shipped?
Boxes are typically shipped on the 1st of the month (the 2nd at the latest). We will always communicate with you via email if there are any delays on our shipping times. Other products ship as they are received, typically 3-5 business days, depending on the product. Please allow time for USPS or UPS to receive and deliver your product. Also understand that we cannot control what these delivery services do once we put the packages in their hands but reach out to us if there is an issue with your order and we will do our best to work with you until we find a solution.
How do I make a return or exchange?
We currently do not accept exchanges, as we typically sell out our boxes and may or may not have a box for you to exchange. As far as returns, if you are not 100% satisfied with your purchase, we will allow returns. In the case of a return, all items included in a box or products purchased have to be returned in the condition that they were sent in. Meaning products inside of the box (i.e, perishable items like food, hair care products) should be unopened and unused. Products must be returned in like-new condition to be eligible for a refund.
Where is my package?
The first question we will ask is "Have you checked your email for the tracking number?". If you have tracked it and it seems to be lost, we encourage you to contact USPS or UPS. If you have no luck, feel free to contact us and we will work with you to find your package. We just encourage that you do the basic tracking steps first.